Tagged: ai technologies

How generative AI tools like ChatGPT can revolutionize web accessibility

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Whether using desktop software to solve enterprise problems or scrolling through your social media feed in the supermarket checkout line, online connectivity is ubiquitous. In less than two decades, internet users grew from just 0.4% of the global population to 69% in 2022. 

In the U.S., 85% of Americans say they go online daily, while more than one-third report being online “almost constantly.” Meanwhile, 90% of Americans say the internet is “essential or important to them,” allowing them to stay informed, productive, connected and entertained. 

However, for people with disabilities, accessing online content can often be a frustrating, complex or even impossible experience. 

Companies, government agencies and website owners are legally and ethically responsible for making their platforms accessible to everyone. Fortunately, generative AI technologies, like OpenAI’s ChatGPT and Google’s Bard, can change the narrative and revolutionize how we approach web accessibility. 


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The current state of web accessibility

Despite efforts to improve web accessibility over the years, internet accessibility is far from available to everyone. WebAIM’s 2022 accessibility report showed that only one in four websites passed the basic accessibility standards of the Web Content Accessibility Guidelines (WCAG). 

Consequently, millions of users with disabilities face significant barriers when accessing online content.

The consequences of this accessibility gap are significant. Inaccessible websites prevent people with disabilities from accessing vital information and services, participating in online activities and connecting with others. This limits their opportunities and reinforces their social and economic marginalization.


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